Profit from Productivity

Is this painful? It sure is. But it’s the only way your firm has ever shared documents and files, short of insisting a client come in to the office, which is its own nightmare of conflicting schedules and missed appointments. It’s slow, it’s cumbersome, but there’s no alternative.

The result?

Your client’s inbox hit capacity, so they didn’t receive half the files they needed to review and sign. Or worse, your client says they never saw your email - which happens rather often when you send an invoice, you’ve noticed - and you have no way of verifying this. Or the client saw an old version of the document, signed it, and sent it back - so now you have to repeat the whole process again, frustrating all involved. Plus, if your email doesn’t have 2FA (Two Factor Authentication), which comes standard within LEAP, you can find your insurance excess doubled.

You finally convinced your firm to use an online file-sharing platform, like DropBox, GoogleDrive, or Sharepoint. But it’s hard to see who has viewed files unless they’re in the document right now, and even harder to track who has access. You don’t want to make folders public, and you’re always worried someone has shared a link that would breach confidentiality. But what else can you do?

The result?

As the firm’s ‘go to tech person’ who championed online file-sharing, you spend half your life providing access to folders and documents, to clients, barristers, law firms and third parties. It might have helped your colleagues, but it’s taking you away from your own matters, and somehow made you even less efficient.

You’ve asked your client to come to your office to review and sign documents. You’re both busy, so it’s a meeting that has been rescheduled multiple times. Before you know it, weeks have flown by.

The result?

The client is frustrated because their matter has been delayed; you’re frustrated because every delay means you can’t close the matter and bill for it.

You do what your office has done for years; you post documents via DX or registered mail. Both options come with a cost, but you feel your clients prefer to receive a hard copy.

The result?

Post is the opposite of instantaneous, so you’re at the mercy of potential delays. Some of your clients feel perplexed that their invoice includes a postage and printing fee that could have easily been erased by using a free digital platform. Worse, the other side has requested a contract amendment and found a spelling error in the parties’ names, so the whole process needs to be repeated with an updated set of documents.

Just like email, your clients setup a LawConnect username and password - in fact, one time setup allows lifetime access. The same process applies to barristers or other law firms who may require access.

You have full control over who sees what, and you can revoke access to a specific document or a whole folder at any time. You can even see if a client has viewed a file. Everyone works from the latest version of a document. Like LEAP, LawConnect is built on world-class security powered by Amazon Web Services. Way better than emails.

The result?

Clients are happier, so they’re happy to recommend you. In addition to your expertise, you become known as the firm that’s ‘easy to deal with’, ‘not like the rest’, ‘clear and keeps clients in the loop’. It’s driving growth for your firm, and you’re looking at expanding, including to new areas of law, to cater for the demand.