Grow your firm with your Client Relationship Manager

Discover how you can maximise your LEAP investment to help your firm grow, and turn productivity gains into profit.

Legal Practice Advisor

What can I expect from my Client Relationship Manager?

1. Schedule a complimentary in-person visit

Contact your Client Relationship Manager through your User Portal. As LEAP experts, our Client Relationship Managers bring their wealth of legal industry experience and technical mastery of LEAP to help your firm maximise its use. This service is part of your LEAP investment.

2. Review your firm’s goals & requirements

Your Client Relationship Managers will work closely with you to identify your firm's business goals and requirement, from the perspective of your lawyers, practice managers, paralegals and legal support people. This is an opportunity to streamline processes and plan how you can turn these productivity gains into profit and growth.

3. Provide insights to help you make the most of your innovation investment

Every feature of LEAP has been developed in response to a real requirement from our users. By understanding how you work, we can best tailor your experience of LEAP to suit you. This means we can help you make the most of your innovation investment.

Meet your Client Relationship Managers

Ashleigh Kachel
Ashleigh Kachel

Director of Client Engagement

Michael Jones
Michael Jones

VIC & NT

Rachel
Rachel Davis

NSW & ACT

Dianne
Dianne Kerins

SA & WA

Hannah
Hannah Ratcliffe

NSW

Rhonda McGrath Sep 2024
Rhonda McGrath

QLD

Magda
Magda Posadas

WA

AA
Anisha Akhtar

LEAP Family

Frequently Asked Questions

We are here to help you make the most of LEAP