Grow your firm with your Client Relationship Manager
Discover how you can maximise your LEAP investment to help your firm grow, and turn productivity gains into profit.
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What can I expect from my Client Relationship Manager?
1. Schedule a complimentary in-person visit
Contact your Client Relationship Manager through your User Portal. As LEAP experts, our Client Relationship Managers bring their wealth of legal industry experience and technical mastery of LEAP to help your firm maximise its use. This service is part of your LEAP investment.
2. Review your firm’s goals & requirements
Your Client Relationship Managers will work closely with you to identify your firm's business goals and requirement, from the perspective of your lawyers, practice managers, paralegals and legal support people. This is an opportunity to streamline processes and plan how you can turn these productivity gains into profit and growth.
3. Provide insights to help you make the most of your innovation investment
Every feature of LEAP has been developed in response to a real requirement from our users. By understanding how you work, we can best tailor your experience of LEAP to suit you. This means we can help you make the most of your innovation investment.
Meet your Client Relationship Managers
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Ashleigh Kachel
Director of Client Engagement
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Michael Jones
VIC & NT
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Rachel Davis
NSW & ACT
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Dianne Kerins
SA & WA
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Hannah Ratcliffe
NSW
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Rhonda McGrath
QLD
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Magda Posadas
WA
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Anisha Akhtar
LEAP Family
Frequently Asked Questions
We are here to help you make the most of LEAP