The importance of referrals
Providing exceptional service to your clients is highly advantageous for your firm in many ways. For instance, your clients are far more likely to refer others to your firm’s services if they are having a positive experience. Referrals are a fantastic way to get new clients in the door without investing more time and money in marketing.
Attract new business
In your Web Portal, clients can easily recommend your firm to their family and friends. The ‘refer a friend’ tab, available on the top left of the Web Portal opens into a form which captures both parties’ information and includes an automated, customisable message of introduction.